Donor Retention Software
Build stronger relationships. Create lasting impact.
GiveSmart Donor CRM simplifies donor management with modern, intuitive tools that help you understand, engage, and retain your supporters. Every interaction is tracked in one place — turning data into meaningful action and long-term loyalty.
Benefits
Bring on better donor relationships. Bring on better results.
GiveSmart Donor CRM empowers you to focus less on administration and more on connection. By keeping donor data organized and actionable, your team can personalize outreach, improve retention, and inspire greater generosity.
Features
Bring on better tools that make donor management effortless.
GiveSmart Donor CRM brings together everything you need to steward supporters and sustain growth — with flexible configuration, built-in intelligence, and user-friendly design.
Centralized Donor Profiles
See every detail, all in one place
Access donation history, pledge records, interactions, group involvement, and contact details from one easy-to-navigate record view. These insights encourage relationship building with individual donors, strengthening your mission and impact.
Smart Donor Score and DonorSearch Integration
Discover capacity at a glance
Quickly identify high-affinity donors with the DonorSearch scoring system, which measures both giving potential and engagement. From within each donor’s profile, instantly view estimated giving capacity and philanthropic history using the tools included in every subscription.
Pledge Tracking and History
Stay on top of every commitment
Manage installment schedules, pledge fulfillment, and payment progress in real time. You can also easily track multi-payment pledges, gifts of stock or property, and in-kind services with Donor CRM, ensuring your organization captures every gift.
Customizable Database Structure
Design your CRM for your mission
Use custom fields, tagging, and our dynamic Households & Groups tools to capture the data that matters most to your organization. You can build filters and segments that help your team discover hidden donor potential and wealth capacity.
Featured donor retention resources
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Blog
What Is Donor Segmentation? Definition, Types & How It Works
Learn what donor segmentation is, how to create segments, and how it helps organizations raise more by sending the right…
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On-Demand Webinar
Beyond Impact Reports: The Operational Truth Behind Donor Trust
Donor trust is an operational problem, not a messaging one. See what Momentive’s 2026 Nonprofit Trends Report reveals. Register for…
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On-Demand Webinar
Build a Flowing Stream: A Practical Plan to Grow Recurring Donors This Year
Learn how to double donor retention & grow recurring donors with a practical playbook for all fundraising teams.
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On-Demand Webinar
The Trust Economy: Why Donor Trust Is Harder to Earn—and How to Win It Back
Learn proven strategies for building donor trust & boosting long-term retention. Watch this free on-demand webinar anytime.
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Infographic
6 Stats to Help Nonprofits Navigate Economic Instability
Explore proven economic resilience strategies designed to help nonprofits diversify revenue, strengthen donor relationships, & build long-term financial stability.
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Guides & Research
5 Stats for Better Donor Retention
Find donor retention strategies built for nonprofits that want to turn one-time givers into loyal, long-term supporters & boost revenue.
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Whitepaper
30+ Nonprofit Revenue Sources Workbook
Explore key nonprofit revenue sources including grants, donations, & earned income, & learn how to build lasting financial health for…
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Blog
How to Implement and Use a Donor Management Platform: The Donor Journey
Learn how to map the donor journey to understand supporter behavior, improve engagement, & guide donors from first gift to…
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Connect More. Manage More. Raise More.
GiveSmart by Momentive Software enables organizations to better manage donors on an intuitive, modern donor management solution. Bring on better for your organization’s mission.
