Donor Engagement Software
Build trust. Nurture loyalty. Inspire continued giving.
Strong donor relationships are built on meaningful engagement. GiveSmart Donor CRM helps your team track interactions, schedule follow-ups, and personalize outreach, strengthening trust and growing long-term support with every interaction.
Benefits
Bring on better engagement. Bring on better loyalty.
With GiveSmart Donor CRM, you can plan intentional stewardship strategies that make every donor feel seen and valued. Track relationships, log activities, and organize communications to drive higher retention and lifelong advocacy.
Features
Bring on better tools that turn gratitude into growth.
GiveSmart Donor CRM centralizes every engagement detail, helping your team deliver consistent, personalized stewardship experiences that deepen donor trust.
Activity Tracking and Scheduling
Keep your team aligned and proactive
Log every donor touchpoint, assign follow-ups, and view a shared history to maintain consistent communication. Simple soft credits tracking enables accurate donor recognition. At the same time, the tools for tracking multi-payment pledges, gifts of stock or property, and in-kind services ensure you are up to date on all donor support data.
Donor Profiles and Communication History
Know your donors, inside and out
Access each supporter’s full journey—from first gift to latest interaction—on a single, intuitive record. Our Households & Groups tool offers a comprehensive view of your donors, including individuals, families, organizations, and other groups. With assignable roles and relationships, your records come to life and reveal the story behind the numbers.
Task and Reminder System
Stay organized, stay connected
Create tasks and automated reminders to ensure timely follow-ups and outreach consistency across your team. Consistent touchpoints enhance your relationships with your supporters.
Custom Stewardship Plans
Build engagement that lasts
Using custom fields and tags helps your team discover hidden donor potential and wealth capacity. Then, design and send personalized e-mail communications directly from the platform with the built-in e-mail tool to increase retention.
Featured stewardship resources
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Blog
What Is Donor Segmentation? Definition, Types & How It Works
Learn what donor segmentation is, how to create segments, and how it helps organizations raise more by sending the right…
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On-Demand Webinar
Beyond Impact Reports: The Operational Truth Behind Donor Trust
Donor trust is an operational problem, not a messaging one. See what Momentive’s 2026 Nonprofit Trends Report reveals. Register for…
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On-Demand Webinar
Build a Flowing Stream: A Practical Plan to Grow Recurring Donors This Year
Learn how to double donor retention & grow recurring donors with a practical playbook for all fundraising teams.
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On-Demand Webinar
The Trust Economy: Why Donor Trust Is Harder to Earn—and How to Win It Back
Learn proven strategies for building donor trust & boosting long-term retention. Watch this free on-demand webinar anytime.
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Infographic
5 Stats for #GivingTuesday Growth
Explore the latest Giving Tuesday statistics in this easy-to-share infographic. See donation trends, donor behavior, & key insights for nonprofits.
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Infographic
5 Stats to Boost Year-End Appeals
Discover year-end appeal strategies that help nonprofits craft compelling asks, boost donor response rates, and hit revenue goals before December…
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Guides & Research
5 Stats for Better Donor Retention
Find donor retention strategies built for nonprofits that want to turn one-time givers into loyal, long-term supporters & boost revenue.
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Whitepaper
30+ Nonprofit Revenue Sources Workbook
Explore key nonprofit revenue sources including grants, donations, & earned income, & learn how to build lasting financial health for…
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Blog
How to Implement and Use a Donor Management Platform: The Donor Journey
Learn how to map the donor journey to understand supporter behavior, improve engagement, & guide donors from first gift to…
Request a demo
Connect More. Manage More. Raise More.
GiveSmart by Momentive Software enables organizations to better manage donors on an intuitive, modern donor management solution. Bring on better for your organization’s mission.
