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VolunteerMatters

VolunteerMatters Powered by Momentive

Increase volunteer retention and long-term engagement

Reduce administrative workload through automation

Scale volunteer programs without adding staff

Trusted By Over 37,000 Nonprofits and Associations

Volunteer Recruitment

Attract and onboard the right volunteers

Capture interest and convert applicants with customizable forms, digital workflows, and streamlined onboarding processes.

Scheduling and Shift Management

Simplify scheduling and fill shifts faster

Create, manage, and optimize volunteer schedules with automated tools, waitlists, and real-time updates that reduce manual coordination.

Communication Tools

Engage volunteers with timely, targeted outreach

Send personalized email and SMS communications, automate reminders, and keep volunteers informed at every stage of their journey.

Reporting and Hours Tracking

Measure impact with confidence

Track volunteer hours, monitor engagement, and generate reports to support compliance, funding, and strategic decision-making.

Background Screening

Ensure safety and compliance at scale

Integrate background checks directly into your onboarding workflow to streamline screening and maintain program integrity.

Also included

Volunteer database

Role-based permissions

Mobile-friendly

Automated notifications

Customizable workflows

Integrations

Secure data

Power your volunteer programs with VolunteerMatters

—the volunteer management software built to simplify operations, deepen engagement, and scale your impact.

"For more than a decade, VolunteerMatters has been proud to partner with over 85 YMCA associations, powering 270,000+ volunteers across 510 locations nationwide... One YMCA increased compliance from 26% to 90%+ in two months using VolunteerMatters—while drastically reducing administrative time."

How YMCA Partnerships Have Shaped VolunteerMatters

Read the Blog

"We looked at MANY options, but kept coming back to Volunteer Matters for the overall capabilities, value and ability to integrate with Salesforce through Zapier. Since choosing them, we have been incredibly impressed with their documentation and support - they are responsive, helpful and so pleasant to work with."

Patricia N., CEO

G2 Review

"I like that the platform is user-friendly and has helped to cut down the amount of staff time to manage volunteer processes, particularly tracking hours and verifying enrollment documentation."

Ernie Y., Development Manager

G2 Review

"My organization required a volunteer management system that would help recruit, schedule and communicate with volunteers, both for public and private projects and across multiple sites. It was also important that we sync volunteer data with our main CRM which VM allows us to do. We've come to rely on VolunteerMatters and the value add!"

Reid S., Donor Relations Manager

G2 Review

"My experience with volunteer matters has been 10/10. I would highly recommend to anyone who manages volunteers. I can communicate with them easily and track all of their analytics."

Anthony C., Volunteer Manager

G2 Review

Products

We offer so much more too.

Whether you are looking for advanced analytics, all-in-one simplicity, enterprise-level customization, or globalization needs, we have the right solution for you.

Manage members, events, and communications in one unified platform designed for associations.

Deliver training, certifications, and continuing education for volunteers and staff in a centralized learning environment.

Track donors, manage campaigns, and connect volunteer activity to fundraising outcomes.

Foster deeper engagement through private communities, collaboration tools, and peer-to-peer interaction.

Featured Blog

Onboarding Volunteers the Right Way

Strengthening Safety, Compliance, and the Volunteer Experience

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Create Meaningful Volunteer Experiences at Scale

VolunteerMatters empowers your organization to deliver impactful, engaging volunteer programs—without the administrative burden. Whether you’re managing a small team or a large, distributed network, you can:

Save time through automation
Improve volunteer satisfaction and retention
Gain actionable insights into performance
Scale programs with confidence

Help & Support

FAQs

Everything you need to know about getting started with VolunteerMatters.

VolunteerMatters is a comprehensive volunteer management software solution that helps organizations recruit, schedule, engage, and track volunteers in a centralized platform.

Volunteer management software automates time-consuming tasks such as scheduling, communication, and reporting, allowing staff to focus more on engagement and program growth.

Yes, VolunteerMatters provides robust reporting and hours tracking tools, enabling organizations to measure impact, support grant reporting, and make data-driven decisions.

Absolutely. VolunteerMatters is designed to scale with your organization, supporting complex programs, large volunteer bases, and multi-location operations.

Yes, VolunteerMatters integrates with a wide range of platforms, including CRM and AMS systems, background screening providers, and communication tools to ensure seamless data flow.