Donor Management Software
Know Your Donors. Keep Your Donors.
- Build a complete picture of every donor relationship with data that follows every gift
- Identify your most at-risk donors before they lapse, and act before it’s too late
- Give your development team the tools to spend more time on relationships and less on records
Trusted by over 37,000 nonprofits and associations
Features available with
One Database for Every Donor Interaction
Capture every gift, event, campaign, and communication in a single donor profile. Your development team always has the full donor picture—no digging through spreadsheets.
Stewardship That Doesn’t Fall Through the Cracks
Sell, collect, and manage dues, event registrations, donations, and merchandise in one seamless e-commerce platform that drives revenue growth.
From First Gift to Major Donor
Donor management tools that identify giving patterns to help your team see which donors have the capacity and inclination to give more. Move supporters along the giving journey with data, not guesswork.
Reporting Your Board Will Actually Use
Build the donor reports, retention metrics, and campaign performance summaries your leadership team needs and run them on demand, without waiting for your development director to manually pull data.
Our Solutions
Donor Management Tools That Build Lasting Relationships
Great donor management is about more than tracking gifts. It’s understanding who your donors are, how they engage, and what keeps them giving. Momentive’s donor management capabilities give your development team the data and tools to build those relationships at scale.
Donor Database and CRM Software
Every donor record captures the complete giving history and event participation for that individual. Your team has the full context for every conversation, without having to search across systems.
- Unified donor profile with complete giving history
- Contact management with interaction logging for every touchpoint
- Custom fields and segments for your specific donor categories
Giving and Campaign Management
Create and manage fundraising campaigns—online giving pages, peer-to-peer fundraising, mobile auctions, and text-to-give—from within GiveSmart, with all campaign revenue flowing back into donor records automatically. No manual imports between your fundraising tool and your donor database.
- All campaign types managed from one platform
- Automatic revenue capture from every giving channel
- Campaign performance reporting tied to donor-level data
Donor Engagement and Stewardship Software
Follow up with donors meaningfully with acknowledgment letters, personalized outreach, and stewardship communications, all triggered by the giving activity captured in the platform. Stay in touch at the right moments without manual effort.
- Automated acknowledgment and receipt generation after every gift
- Stewardship workflows triggered by giving milestones and events
- Segmentation tools for personalized donor outreach
Donor Reporting Software
Track donor retention rates, average gift size, campaign performance, and lapse indicators from one dashboard. Reporting tools give your development team the metrics they need to make smarter decisions about where to focus stewardship efforts.
- Donor retention and lapse rate reporting by segment
- Giving trend analysis to identify upgrade and major donor potential
- Board-ready development reports on demand
Donor Retention Software
Identify which donors are at risk of lapsing and act on it before the relationship goes cold, using engagement history, giving patterns, and interaction data all connected in one donor record.
- Retention and lapse-risk indicators by donor segment
- Full interaction timeline: donations, pledges, events, and communications in one view
- Data-driven cues for when and how to re-engage a lapsing donor
The Best Donor Management Software for Nonprofits
The best donor management software gives your development team one place to see every gift, interaction, and stewardship opportunity, so donor relationships don’t depend on any one person remembering the details. Here’s what that looks like for organizations running their donor management on Momentive.
Client Voices
What I like about [GiveSmart] is that things don’t fall through the cracks, unlike when you have multiple spreadsheets and multiple places that people need to look for information…if it’s automated it just happens, and GiveSmart allows us to have most of it in one place … that has been really essential knowing that it’s all in one place.
Kelly J.
Littleton Public Schools Foundation
donor retention when donors are thanked within 24 hours
Annual automated e-mail campaigns powered
Products
We offer so much more too.
Whether you are looking for advanced analytics, all-in-one simplicity, enterprise-level customization, or globalization needs, we have the right solution for you.
Flow donation revenue and fund accounting data between your donor management platform and MIP Accounting for complete financial management across your development program.
Connect donor engagement with volunteer activity to see the full picture of how supporters contribute time and money to your mission.
Featured Nonprofits Donor Management Blog
What Is Donor Management? Definition, Software & How It Works
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Connect More. Manage More.
Raise More.
Your donors want to feel known, valued, and connected to your mission, not like a number in a spreadsheet. See how Momentive’s donor management tools help your development team build the relationships that turn one-time givers into long-term supporters.
Help & Support
FAQ
Everything you need to know about getting started with donor management software.
Fundraising software focuses on the tools to collect donations: campaign pages, mobile bidding, and peer-to-peer tools. Donor management is about what happens with those donors after they give: tracking relationships, stewardship, and retention. This platform combines both, so giving data and donor records always stay in sync.
It tracks giving history, event participation, and engagement signals that indicate whether a donor is at risk of lapsing. Your team can use this data to trigger stewardship communications and personalized outreach before a donor goes cold, rather than reacting after they’ve already stopped giving.
Yes. Donor records support custom fields, segments, and notes that let your development team track major donor cultivation alongside general donor management. Wealth screening integrations are also available for identifying upgrade potential.
Yes. When a donor bids in an auction, registers for an event, or makes an online gift, that activity is automatically captured in their donor record, giving your development team a complete, current view without manual data entry.
Yes. The platform integrates with MIP Accounting and other financial platforms so donation revenue flows into your accounting records automatically, eliminating manual reconciliation after every fundraising event or campaign.
The best donor management software depends on your organization’s size and fundraising mix, but look for a platform that combines a complete donor database with stewardship automation and retention reporting, rather than a standalone donation collection tool with no relationship-tracking behind it.