On-Demand Webinar
The Retention Chain: How Supporting Staff Strengthens Donor and Volunteer Loyalty
Retention is one of the biggest challenges facing nonprofit organizations today. But donor and volunteer loyalty doesn’t exist in a vacuum—it’s deeply connected to the experience of the staff who support them.
Join nonprofit strategy leaders Kate McGinn and Mark Hopwood for an authentic conversation that explores how staff retention directly influences donor and volunteer retention.
Drawing on insights from Momentive’s 2026 State of the Mission-Driven Workforce Report, this session will examine the workforce realities shaping nonprofit organizations today. While 85% of professionals report strong workplace belonging, 59% are exploring other opportunities, revealing a critical challenge for mission-driven organizations that depend on stable relationships to sustain impact.
In this conversation, Kate and Mark will connect the dots between staff experience, volunteer engagement, and donor loyalty, sharing practical strategies to strengthen retention across all three.
You’ll learn how organizations can create the conditions where staff thrive, so the communities supporting your mission stay engaged for the long term.
This on-demand webinar is part of a series
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During this session, you’ll learn:
- Why staff retention is a leading indicator of donor and volunteer retention
- What recent research reveals about burnout, career clarity, and workplace belonging
- Practical strategies to strengthen volunteer engagement through better systems, processes, and leadership
- How investing in career development, technology efficiency, and culture can improve retention across your entire mission ecosystem
Presenters
Mark HopwoodSenior Director, Nonprofit Strategy, Momentive Software
Kate McGinnChief Executive Officer The Bold StripeAbout the Research
The State of the Mission-Driven Workforce in 2026 report was conducted by Wakefield Research in partnership with Momentive Software.
The study surveyed 500 nonprofit and association professionals across the United States, each with management-level seniority or higher and representing organizations with at least $500K in annual revenue.
The research explores the workforce dynamics shaping mission-driven organizations today, including career development, technology experiences, skills gaps, workplace culture, and long-term workforce optimism.