"YourMembership makes it possible for our small staff to do more. We use it for almost everything, and I’ve never had a customer service complaint. Also, the product education that Momentive provides their clients is outstanding, which makes it possible for me to understand and use the product more effectively."
Key Features
Membership management
Event registration
Invoicing & payments
Email communications
Continuing education tracking
Online communities
2000+
members
6000+
learners
2
staff members
For more than a decade, the South Carolina Nurses Association (SCNA) has used YourMembership as their Association Management Software (AMS). With only a two-person staff, the organization serves more than 2,000 members in a critically important industry for the economy – nursing. SCNA’s executive assistant, Rosie Robinson, has worked at the organization since 2006 and serves in multiple roles, including membership and marketing director, meeting planner, and webmaster. She credits YourMembership AMS for enabling the small staff to work more efficiently and effectively, ultimately providing a professional, well-run organization for the nursing industry.
Challenge & Solution
With only two staffers, SCNA runs a professional organization for the nursing industry with 2,000+ members who must maintain continuing education requirements. The staff needs technology to help them work efficiently while delivering a great member experience.
The organization uses YourMembership AMS for everything from online event registration and payment processing to email marketing, providing an online member community, and tracking/issuing continuing education certifications for members.
Results
The small team quickly and efficiently handles processes, including tracking/ issuing members’ continuing education credits, and members have a convenient way to look up their individual continuing education history online, anytime.