"The entire team is really happy to be with Momentive’s Netforum, from our Executive Director to accounting to committees, membership management, fellowship, fundraising and donations. This is changing our world."
Products
Key Features
Committee Management
Membership Management
Fundraising & Donations
Accounting
Express Pay
Integrations
15
Annual renewal process now takes 15 minutes instead of countless hours across 2 months
100s
Hundreds of baseline reports available in NetForum to leverage
99%
Optimized implementation process led to early and often system access, so staff were 99% trained upon launch
The American Orthopaedic Association (AOA) is dedicated to its members and the specialty through the sharing, collaboration, and creation of intellectual resources, educational events, conferences, webinars, journals, podcasts, and other educational materials.
Seeking to transcend subspecialties and unify orthopaedic leaders, AOA works to impact its field and support its members. With over 2,000 members/affiliates collectively, AOA needed comprehensive association management software (AMS) with strong integration capabilities. NetForum proved to be the best fit from contract to launch.
Challenge & Solution
AOA experienced an incomplete implementation and data conversion with its previous AMS, resulting in a system with broken processes and numerous workarounds. Many of the everyday tasks performed by AOA staff were manual and time-consuming. AOA was constantly hit with extra costs and no promise to fix what was broken. A lack of technical support added to staff frustration and prolonged the time it took to resolve the issue.
An association consisting of orthopaedic physicians in leadership, AOA needed to support its members with a robust AMS while also gaining efficiencies for its smaller staff and IT department of one.
AOA selected NetForum AMS for its integration capabilities, transparent pricing, and organized implementation process. A growing association like AOA felt secure in knowing that a longstanding AMS like NetForum is highly scalable.
Results
With NetForum, AOA now has a fully implemented AMS, including optimal features and bonus functionality to leverage. AOA has achieved significant efficiencies with NetForum, enabling staff to work smarter, not harder. With NetForum, AOA now owns and can access its code, utilizing configurations that have been added to the system.
With a user-friendly membership portal and the convenience of quickly paying invoices using a secure link via Express Pay, NetForum has enhanced the member experience. AOA is excited to grow with NetForum for many years to come.