"Nimble AMS, built on Salesforce, is the foundation for anything we can think of. We’ve been able to automate hundreds of processes, which saves our staff countless hours each day."
Products
Key Features
Automatic processes
Artificial Intelligence
Predictive analytics
22000+
staff members
40000+
Members
100s
of resources for patients and practitioners
In 2015, the American Society for Surgery of the Hand (ASSH) turned to Momentive for a Salesforce-based AMS to support new and innovative approaches to its business challenges. Today, with Nimble AMS, ASSH is taking innovation to new heights, automating hundreds of processes across data updates, reports, and member communications. Staff members from any department can build multi-step automated workflows and approvals using the point-and-click Salesforce Process Builder. This means ASSH can focus on providing benefits to members instead of performing manual tasks.
Challenge & Solution
Staff members were spending valuable time on manual processes, including data updates and communications. The organization knew that Salesforce-based Nimble AMS could help them work smarter and faster.
Results
Using Salesforce-based workflow functionality with Nimble AMS and their membership data, ASSH now automates hundreds of processes, saving valuable staff time. For example, ASSH automated their fellowship application process, and it is now one of their biggest revenue drivers.
The entire staff feels empowered to innovate and continually looks at ways to streamline both member-facing and internal processes. This is possible because ASSH uses Salesforce-based Nimble AMS to increase productivity and save time.