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Donor Engagement Software

Build trust. Nurture loyalty. Inspire continued giving.

Strong donor relationships are built on meaningful engagement. GiveSmart Donor CRM helps your team track interactions, schedule follow-ups, and personalize outreach, strengthening trust and growing long-term support with every interaction.
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Benefits

Bring on better engagement. Bring on better loyalty.

With GiveSmart Donor CRM, you can plan intentional stewardship strategies that make every donor feel seen and valued. Track relationships, log activities, and organize communications to drive higher retention and lifelong advocacy.

Capture detailed notes, preferences, and giving histories to craft messages that resonate with each supporter.
Record meetings, calls, and correspondence to build a complete timeline of engagement with each donor.
Set automated reminders and activity prompts to ensure no opportunity for connection slips through the cracks.
Use data-driven insights to identify loyal donors, 
re-engage lapsed supporters, and measure stewardship success over time.
Features

Bring on better tools that turn gratitude into growth.

GiveSmart Donor CRM centralizes every engagement detail, helping your team deliver consistent, personalized stewardship experiences that deepen donor trust.
Activity Tracking and Scheduling

Keep your team aligned and proactive

Log every donor touchpoint, assign follow-ups, and view a shared history to maintain consistent communication. Simple soft credits tracking enables accurate donor recognition. At the same time, the tools for tracking multi-payment pledges, gifts of stock or property, and in-kind services ensure you are up to date on all donor support data.

 

 

 

 

 

 

Donor Profiles and Communication History

Know your donors, inside and out

Access each supporter’s full journey—from first gift to latest interaction—on a single, intuitive record. Our Households & Groups tool offers a comprehensive view of your donors, including individuals, families, organizations, and other groups. With assignable roles and relationships, your records come to life and reveal the story behind the numbers.

 

 

 

 

 

 

Task and Reminder System

Stay organized, stay connected

Create tasks and automated reminders to ensure timely follow-ups and outreach consistency across your team. Consistent touchpoints enhance your relationships with your supporters.

 

 

 

 

 

 

Custom Stewardship Plans

Build engagement that lasts

Using custom fields and tags helps your team discover hidden donor potential and wealth capacity. Then, design and send personalized e-mail communications directly from the platform with the built-in e-mail tool to increase retention.

 

 

 

 

 

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Set It and Forget It: The Donor Email System That Works While You Sleep

Gain insights from simple automation techniques designed to extend your donor reach without adding to your daily tasks.
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Connect More. Manage More. Raise More.

GiveSmart by Momentive Software enables organizations to better manage donors on an intuitive, modern donor management solution. Bring on better for your organization’s mission.

Explore more donor management solutions

See every interaction in one place, with custom groups and roles offering flexibility alongside actionable insights.
Have complete visibility into each stage of the giving process.
Uncover trends, track performance, and share results.
Build the perfect donor database and deliver tailored campaigns.