"We needed a membership software company that could move fast, was smart enough to handle our complex needs, and was nimble enough to support our needs as they evolve. I would absolutely recommend Aptify to other unions, especially if they need to do a lot of different kinds of things with their membership and dues system."
Products
700k
Members & Potential Members
1,200
Chartered Local Unions
80+
Years
The Communications Workers of America (CWA) is a union that represents workers in various fields across the U.S. and Canada. Halfway into building a new membership system to replace their outdated one (which often had technical issues), CWA realized that the latest software would not be able to handle their complex membership structures and dues processes. So, they stopped the project.
After working with a consulting firm through a software selection process, the CWA team chose Aptify membership management software instead. With Aptify, the CWA staff no longer loses time due to system issues. They now have a modern system that supports higher-quality data and effortlessly handles the union’s complicated invoicing and dues processes.
Challenge & Solution
After striking out with a new membership system to replace their outdated software, CWA turned to Momentive for modern membership software that could handle their complex membership and dues structures while supporting their evolving needs.
CWA was up and running quickly with Aptify. The union’s member data is now consolidated in a single system, enabling CWA and local unions to process dues, enter and manage member information, and view detailed reports from a single, easy-to-use platform.
Results
With all data in one modern and reliable system, CWA works much more efficiently. After regularly being months behind in dues processing, the CWA team is now consistently current. The CWA team is also better able to support local CWA unions.