"With AORN’s previous system, we had always delayed initiatives because we didn’t have the resources or the platform to expand. With Nimble AMS, AORN could innovate our approach to member services, advance our mission, and take the next step with the platform."
Products
Key Features
Nimble Communities
Real-time reports and dynamic dashboards
Reliable and worry-free product updates 3x/year
44,000+
primary members
8
different types of memberships
200+
chapters in most states
In 1949, operating room nurses created an association to advance surgical nursing as a practice. For 75 years, the Association of periOperative Registered Nurses (AORN) has championed the roles of all perioperative nurses and has worked to advance evidence-based practice, education, and collaboration.
AORN is proud to support a membership community of 44,000 healthcare professionals in the perioperative nursing field. To ensure patient safety and optimal outcomes, AORN offers personal and professional development for its members with career resources, continuing education, and a membership community.
To continue to offer AORN members tangible benefits and a quality experience, AORN staff felt it was time to replace its association management software (AMS) after 25 years. AORN needed an AMS that could scale to meet the needs of the association, offering flexibility and automation functionality to streamline key processes. Discover why AORN chose Momentive.
Challenge & Solution
For 25 years, AORN leveraged the same association management software (AMS). The previous AMS platform lacked automation functionality and required AORN staff to do a great deal of manual work. Additionally, the previous AMS wouldn’t integrate with other systems.
AORN staff knew they needed a modern AMS solution to support its members. The organization chose Nimble AMS, built on Salesforce, because of its innovative, scalable technology. With the AMS’s continuous automatic updates, AORN staff knew they wouldn’t have to worry about product upgrades breaking the system.
Results
Since implementing Nimble AMS, AORN has become more forward-thinking and productive. Staff are thrilled to leverage automation functionality, saving crucial time by streamlining key processes. With less manual work, there is also less opportunity for error, improving data cleanliness and reliability.
Staff are also excited to offer more self-service capabilities to empower members in advancing the organization’s goals. AORN has been able to improve its member experience with automatic membership renewals and the automatic delivery of flagship AORN education products. Their new AMS also makes it easy for AORN to give its organizational members additional control over their memberships and rosters. AORN has enhanced the member experience through automation.