"With Nimble Communities, our members can easily connect with other members that they didn’t even know were out there. That’s the whole point of being in a professional society."
Products
Key Features
Nimble Communities
40
staff members
11,000+
members
70+
countries
Since 2018, the American Ceramic Society (ACerS) has used Nimble AMS as its association management system. When members of a minor division of the society asked for a place to interact and share ideas online, ACerS saw the benefits of offering an online member community for the entire organization.
Challenge & Solution
ACerS wanted to provide an online space for members to network, share ideas, and communicate. The team sought an alternative to the dedicated online community solutions available on the market.
After researching leading online community solutions, the organization partnered with the Momentive team to pilot Nimble Communities, which allows customers to set up and host an online member community built on the Salesforce Community Cloud platform. This community functionality proved especially valuable during the COVID-19 pandemic, enabling ACerS members to connect virtually when in-person meetings were not possible.
ACerS partnered with Momentive to be the first customer on Nimble Communities, a Nimble AMS-integrated solution built on the Salesforce Community Cloud Platform.
Results
ACerS members easily connect, and staff participate in conversations to gain insights for their member programs. ACerS plans to add more content to make the community the go-to place for industry information and networking.