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2025 Small Staff Associations Report

Shifting Traditional Strategies to Meet the Unique Needs of Members

Essential data and strategies to grow membership, revenue, and engagement

Small-staff associations are facing big challenges, and even bigger opportunities. Our latest report reveals how organizations under $5M in annual revenue are shifting strategies to meet evolving member needs, boost retention, and diversify revenue beyond dues.

Whether you’re leading a small team or planning to grow, this data-packed report is your roadmap to smarter decisions.

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Insight 1

Maximize your AMS investment to build stronger member connections

Small associations are reconsidering how they use their technology to boost engagement and enhance the member experience.

0 %

of small associations use an AMS

0 %

of small-staff professionals say their tech provides a seamless member experience

Key Takeaway

Despite widespread AMS adoption, most small associations aren’t maximizing their tech stack. Look for an AMS that empowers your staff.

Insight 2

Member engagement is the key to long-term retention

Members are reevaluating their association memberships. Career development, networking, and continuing education are now top drivers for joining or renewing.

0 %

of small-staff professionals say member engagement is a top priority

0 %

have a formal strategy

Key Takeaway

Engagement drives retention, but most small associations lack a clear plan. Now’s the time to create your member engagement strategy.

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