"The theme that runs between Express Pay and on demand badge printing is delivering a better user experience with less staff time."
Products
Key Features
Express Pay
Badge Printing
Lead Capture
6x
attendee increase from previous event, and no lines at check in with onsite badge printing
80%
approximate decrease in aged invoices by adding Express Pay
100%
immediate ROI after adding Express Pay in NetForum
ANCOR has over 2,500 members all over the United States. With a small staff. ANCOR creates a lot of opportunities to find efficiency in everyday tasks. Staff often found themselves burdened by manual processes including paper membership applications, mailing invoices, not receiving payments, and data input errors.
Challenge & Solution
ANCOR’s annual conference was growing exponentially, and its current processes were not sustainable. To keep up, ANCOR started to explore event technology, adding onsite badge printing and offering lead capture to exhibitors.
The integration between NetForum AMS and the Momentive badge printing solution allows NetForum to be the source of truth for all data. Attendee information pushes to the badging system, you can efficiently print badges onsite, accommodating last minute changes by tracking data in real time, so no waste occurs.
Results
ANCOR’s largest event was a huge success due in part to Momentive’s solutions. The event had 1200 members and attendees, no long lines, and a great first event impression for new attendees. On demand badge printing provides attendees with a seamless, modern, quick and easy user experience with a quick scan of a QR code.
With the power of NetForum and Express Pay, ANCOR staff are replacing paper and mailing membership processes with online renewals. Additionally, ANCOR experienced an immediate return on investment through Express Pay because it allows anyone to pay an invoice or multiple invoices through a secure online site.