"Momentive made changing our AMS the easiest transition we’ve ever experienced because the Nimble AMS and NetForum teams worked directly together within the Momentive umbrella of companies. Our staff didn’t have to coordinate between two companies, which saved us time and hassle and avoided the danger of us making mistakes as the go-between."
Products
Key Features
Salesforce Platform
100s
RESOURCES FOR PERFORMING ARTS AND ENTERTAINMENT PROFESSIONALS
4000
MEMBERS
20
HOURS OF TIME SAVED PER PROJECT
USITT moved from NetForum by Momentive to Nimble AMS by Momentive. Keeping the organization within the same family of products made the transition very efficient and seamless. Using Nimble AMS, USITT now automates many manual processes — saving staff time, reducing data entry errors, and improving the speed and accuracy of reporting. “We set up processes and reports, and we don’t have to worry about them again,” said USITT Executive Director David Grindle. “Everyone gets the information they need when they need it, and we have more time to focus on our members. Everyone stays happy.”
Challenge & Solution
USITT wanted their association management software (AMS) to be built on the Salesforce platform for reliability and flexibility. They also wanted an AMS that could help them work more efficiently and accurately – even as their organization grew and evolved.
USITT utilizes Nimble AMS as a Salesforce CRM platform-based member management solution, enabling them to automate multiple processes and support their numerous member workshops and events.
Results
USITT saves approximately 20 hours of staff time per project, allowing staff to focus on member relationships rather than mundane tasks such as data entry and sending reports and emails. As a result, the organization sees fewer data entry errors and more accurate reports.