"We would not be functional at IHRSA today during the COVID-19 pandemic had we not replaced our legacy AMS with Nimble AMS. We are able to stay connected to our team and our members like never before."
Products
Key Features
Nimble AMS online help site
9,200
MEMBER CLUBS
70
COUNTRIES
40
YEARS IN BUSINESS
For years, IHRSA had used the same version of their old association management software (AMS). They hesitated to upgrade the system because the minor improvements available did not outweigh the difficulty of the upgrade process. They wanted more than just incremental updates. They wanted an AMS that would help them grow their association and move them forward.
Challenge & Solution
IHRSA knew their AMS was outdated, but they did not want to go through the hassle of upgrading their old AMS for the small improvements the new version offered. If they were going to make the move to a new AMS, they wanted a system that would help them do more.
IHRSA moved from an outdated legacy AMS system to Nimble AMS. The organization now has a solution that enables them to innovate and grow in numerous ways without incurring additional costs and hassle.
Results
Nimble AMS is a modern, easy-to-use, Salesforce-based platform that allows the IHRSA team to put new online processes and member offerings in place quickly and efficiently. The team works just as well from home as it does in the office and they always have the latest technology, without extra costs or hassles.
According to Thomas Durkin, Vice President of Technology and Digital Publishing at IHRSA, the organization can now make improvements for staff and members quickly and efficiently. For example, in response to the COVID-19 pandemic, IHRSA wanted to provide members with an online forum to share ideas. Using the Nimble AMS online help site, one person on Durkin’s team was able to set up a member community within days. A few weeks later, the forum already had 1,100 users.
Another example: The organization had been regularly generating a critical report that was only available on one computer. One person spent about five hours every couple of days to run the report. Today, the entire IHRSA team can see key insights from the report any time through a dashboard in Nimble AMS.