"Nimble AMS is a huge timesaver, especially when it comes to membership roles. It was such a manual process before. Nimble AMS makes it so much easier to manage our members."
Products
Key Features
Membership Management
Community Hub
Member Accounts & Roles
Reports and Dashboard
Member portal
Real-time reports and dynamic dashboards
Reliable and worry-free product updates 3x/year
87
Employees
5,000+
Members
1,350
Companies
The Electric & Gas Industries Association (EGIA) is a non-profit dedicated to providing resources that uplift the home services industry, representing over 1,350 companies and thousands of members across the United States and Canada. EGIA offers services through in-person training, webinars, online classes, and access to a library of learning content.
Since 2021, EGIA has leveraged Nimble AMS as its association management system (AMS). Especially vital to the organization are the AMS’s member portal, member roles, reports, and dashboards. After the Pandemic and staff turnover, EGIA worked with the Momentive team to further utilize the platform, empowering the organization to achieve its goals and increase its membership. By re-investing in AMS staff training, EGIA continues to discover new ways to improve processes and productivity, ultimately delivering a superior staff and member experience.
Challenge & Solution
EGIA faced the challenge of using multiple disparate systems. Since the organization wasn’t integrated into one powerful, flexible system, it struggled to do everyday tasks such as managing member accounts. EGIA needed an AMS that provided structure and ease of use in creating accounts. Staff needed everything in one place and didn’t want to worry about upgrades and maintenance.
EGIA required a total system solution to unite its data and offer a 360° view of its members. With a total system solution, EGIA staff would feel empowered to more easily manage their members. EGIA chose Nimble AMS over another Salesforce-based AMS because of the automatic updates and Momentive’s sales and support team’s quick response time and above and beyond assistance.
Results
After switching to Nimble AMS, EGIA has consolidated into one system, reduced redundancies, increased membership, simplified processes, and improved the staff and attendee experience. By leveraging Nimble AMS’s Community Hub, EGIA was able to streamline integral processes, empowering employees to take control of their system by making edits and accomplishing more with less. With the power of Nimble AMS, EGIA can now focus on providing more member value and enhancing the member experience