It’s time for new membership management software for your organization, but how do you find the right fit for your large association or labor union?
Does this sound familiar: You’re reevaluating your membership management software for your large membership-based organization. However, your processes are complex and continue to evolve. And you find that your organization’s needs don’t fit neatly inside the typical membership management software box.
So, how do you find membership management software that works for your large, complex organization? Consider Aptify by Momentive.
Aptify is built on an enterprise-level development platform for large associations and unions. It offers deep and broad membership management functionality, right out of the box. Additionally, it enables you to configure and tailor the system to your specific needs.
Here are some of the top ways that Aptify supports large, complex membership organizations:
Security, Scalability, and Performance
Aptify is built on the Microsoft Azure cloud computing platform, which provides enhanced data security and governance, robust scalability, and optimal performance that large organizations need.
Membership Management Functionality
Aptify comes with multiple modules. That means you get an enterprise-level solution with the foundational membership management functionality large associations need – from customer relationship management and e-business to accounting and inventory management.
It even includes advanced membership management capabilities, such as member engagement scoring functionality, which enables you to automatically score members based on key performance indicators (KPIs) and then schedule automations and actions accordingly. This functionality helps you to increase member engagement and interact with members in different ways based on their levels of engagement.
Aptify also offers advanced application programming interfaces (APIs) that enable easy integration with other applications, while keeping your member data centrally located.
Highly Configurable
As your membership processes expand and dues structures become more complex, it’s essential to have a membership management platform that can adapt to your needs. Aptify is built on a robust platform with a complete set of developer tools built into the framework.
The flexible platform enables easy changes and upgrades, accelerating the development speed for configurations and new applications — helping your IT team work more efficiently to meet your organization’s growing demands for application configuration and development.
Aptify also comes with 1TB of document storage to free up your database and maintain system performance.
Product Upgrades Won’t Affect Your Customizations
One of the headaches that can come along with software customizations is that they can “break” when the product is upgraded. However, Aptify’s architecture enables the configuration of every business application on the platform while maintaining compatibility with future versions of Aptify.
Aptify preserves your organization’s configurations, custom plugins, and components, which means your IT team doesn’t have to rebuild the system every time your organization needs to add a configuration or perform an upgrade.
Easy for Non-Technical Staff to Use
You want a highly flexible system that you can tailor to meet your organization’s needs. But it shouldn’t be so complex that your non-technical staff can’t use it – then they’ll just turn to your IT team for help with things they should be able to do themselves, such as run reports.
Aptify makes it easy to run reports, create dashboards, and manage member data so your staff doesn’t need IT assistance just to manage processes and access the data they need each day. That means your non-technical staff can work more efficiently while your IT team can stay focused on ensuring your systems support your complex business processes.
Aptify includes powerful search capabilities that enable you to search for data across the entire database, providing the information you need when you need it.
A Single System for Your Entire Staff
Too often, large organizations end up with multiple, disparate systems to store data and manage processes. This can lead to wasted time, as your staff must track down and compile information just to manage day-to-day processes and understand what’s happening within the organization.
Aptify helps your entire staff work more efficiently. With Aptify, not only is your member data in one place, but your organization also has a single system to manage day-to-day tasks. Plus, Aptify’s drag-and-drop process flow editor allows you to automate processes easily. For example:
- With Aptify’s membership management functionality, you can streamline the membership renewal process by automating renewal notices.
- Aptify’s case management functionality enables you to automate processes related to issues such as service requests, support cases, and incoming complaints.
- Aptify’s event manager functionality allows you to trigger specific workflows or business logic on the creation, update, or deletion of any data object.
- Aptify enables you to automatically direct records to the dashboard of the relevant team member based on their role in a workflow process.
Greater Insights for Smarter Business Decisions
Aptify’s business intelligence tools let you view, report on, and interact with data in real time. You can utilize hundreds of pre-built reports and dashboards, many of which enable you to drill down into each piece of data directly from the dashboard for more detailed information.
So, instead of spending time tracking down and compiling information from multiple systems to understand what’s happening with your organization, your staff can easily view key organizational metrics each day. These reports give you the business insights you need at your fingertips to help you make quick, informed decisions that drive your organization forward.
You also have the option to integrate Aptify with Nucleus by Momentive Software, the first data analytics solution developed specifically for associations. It gives your staff, leadership, members, and board with advanced reports, dashboards, and engagement scoring capabilities, enabling more informed business decisions.
Supporting Global Organizations
If your organization operates internationally or plans to expand internationally, Aptify is ready to support you. Aptify’s international capabilities include:
- Multi-currency features: Aptify supports the use of distinct primary currencies for any contact or product within the system.
- Multi-language capabilities: With Aptify, you have the option to display database information in multiple languages and dialects.
- Unicode characters: Aptify accurately recognizes and displays international characters, including accents, umlauts, and characters from foreign languages.
- Multi-time zone support: Aptify has extensive experience in implementing and maintaining multi-time zone support for internal staff users and external member users.
As you consider new membership management software, keep in mind that Aptify is built for large membership-based organizations like yours. Discover more about how Aptify gives you the right technology solutions to put staff productivity into overdrive and amplify your organization’s impact.
