Mike is an experienced executive with a track record of improving customer experience, team member engagement and P&L results. He has been successful across multiple industries including Banking, Technology Enabled Business Services and Healthcare Services. He has significant M&A experience and has led multiple business integration programs. Throughout his career, he has greatly valued, and been known as a developer of diverse and engaged teams that are committed to delivering consistently great customer experiences.
As Momentive Software’s Chief Operating Officer, Mike looks for ways to enhance business processes to improve customer experience and fuel business growth. He prioritizes employee engagement and customer retention by promoting alignment, trust and collaboration across teams while seeking new ways to deliver even more value to customers.
Prior to joining Momentive Software, Mike served as senior director, consumer and business banking enablement at TCF Bank where he led customer facing and business operations teams following M&A activity and resulted in improved operational efficiencies and revenue growth. Prior to this, Mike held business operations leadership roles at healthcare technology service provider, nThrive, Stream Global Services and HCM software provider, Ceridian Corporation (now Dayforce) and GE Capital.
Did you know?
Mike holds a bachelor’s degree in business administration and information management from the University of North Dakota.
Mike lives in Prior Lake Minnesota.
