From day one, Cobalt has taken the time to understand our unique needs and has provided solutions that not only streamline our processes but also enhance our member experience. The transition to the Microsoft cloud, guided by Cobalt, has been seamless and has significantly reduced our security costs while opening doors for future growth. Their team is responsive, knowledgeable, and always ready to go the extra mile to ensure we’re getting the most out of our system.

Kevin Gilmartin​

Vice President of Information Technology, Society of Thoracic Surgeons

Challenge & Solution

STS initially sought a new AMS (Association Management System) to replace their fragmented system, which lacked integration between their public-facing website and member portal. They needed a solution that could streamline data processes, support the growing needs of their worldwide community, and create a unified experience for members. Additionally, STS was looking for a cost-effective, secure way to manage their data and improve the overall functionality of their systems to meet the demands of a fast-evolving healthcare industry.    

Results

Partnering with Cobalt transformed STS’s member experience by introducing streamlined features like single sign-on (SSO), integrated webforms, and automated renewals. With a modern, scalable system, STS is ready to grow and adapt to the ever-evolving demands of their profession while strengthening connections within their expanding community.  

Moving to the cloud has also delivered tangible benefits for STS, including lower ongoing security costs and a more flexible, scalable infrastructure.  

Cobalt’s personalized approach to support has been vital for STS, offering tailored solutions that address their unique operational challenges. This partnership has not only improved response times but also alleviated the workload for their internal teams.  

Today, STS views Cobalt as a trusted partner, helping them innovate and thrive in their mission to support the global cardiothoracic surgery. 

About Momentive Software   

Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission–driven organizations and associations rely on the company’s cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue.  

Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live. 

About the Organization

Society of Thoracic Surgeons (STS)

The Society of Thoracic Surgeons (STS) is a professional organization dedicated to enhancing the quality and outcomes of cardiothoracic surgery around the world. With over 7,000 members worldwide, STS provides resources, education, and advocacy for cardiothoracic surgery professionals globally. Over nearly a decade, Cobalt has partnered with STS to enhance their member management systems and elevate their digital infrastructure.