"When ECS needs a new add-on or software, the first place I’m going to look is the Momentive ecosystem to support NetForum, our system of record."
Products
2,000
Meeting attendees added using NetForum + Expo Logic with no additional wait time
27k
Additional non-dues revenue from YM Careers while automated marketing emails do all the work
43%
Growth in revenue in exhibits and sponsorships in just two years
Why organizations choose Momentive Software’s connected solutions to amplify their impact
Crucial to advancing ECS’ mission is its software ecosystem, ECS leverages Momentive solutions to exceed its goals. Through integrating NetForum with Expo Logic’s Badge[on]Demand, ECS now has automated processes coupled with dedicated support to make the registration process easier and pleasant for attendees.
Additionally, ECS uses YM Careers job board not only to bring in non-dues revenue, but as a conversation starter, making it easy to tell organizations how partnering with ECS will grant them access to their community.
Challenge & Solution
The ECS membership department is a small team and needed to get creative, so they leveraged NetForum’s knowledge base, the NetForum Users Group, and NetForum’s cloud option to set up efficient processes and accommodate growth.
For additional funding to support programs for members, ECS turned to YM Careers job board to drive non-dues revenue. They used Expo Logic to streamline its registration process, and Crowd Wisdom LMS to enhance their member experience.
Results
Now, ECS has its software ecosystem figured out. They use NetForum as the source of truth for data. By integrating multiple Momentive Software products, they have successfully accommodated a huge increase in meeting attendees, processed over 5,000 attendees with no wait time, and easily boosted non-dues revenue with YM Careers to support member programs using little staff effort.
Pleased with its Momentive solutions, ECS onboarded Crowd Wisdom LMS to improve the staff and constituent experience by tracking learner data and improving educational offerings.